Shipping policy

Delivery Coverage:

Our delivery service covers both domestic and international regions. The specific delivery coverage can be confirmed on the checkout page or product details.

Delivery Time:

We will process your order as soon as possible and arrange for delivery.

The delivery time depends on your geographical location and the selected shipping method.

The estimated delivery time will be provided on the order confirmation page or via email.

Please note that exceptional circumstances such as weather conditions, holiday seasons, etc., may cause delivery delays.

Shipping Fees and Duties:

Shipping fees are determined based on the weight of the order, destination, and selected shipping method.

Customs duties and other import fees may apply to international shipments, and these charges are the responsibility of the recipient.

The specific amounts for customs duties and other fees will be provided on the checkout page or via email.

Order Tracking:

After your order is shipped, you will receive an email or SMS notification containing a tracking number.

You can use the tracking number to track your order on the website of the shipping service provider.

Delivery Delays and Losses:

In rare cases, delivery delays or losses may occur due to unforeseen circumstances or issues with the shipping service provider.

If your order has not been delivered beyond the estimated delivery time, please contact our customer service team promptly, and we will do our best to resolve the issue.